Infiniti customer care program
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (on dash panel)
• Date of purchase
• Current odometer reading
• Your INFINITI retailer’s name
• Your comments or questions
You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com
If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality
INFINITI vehicle.
See also:
Warning systems switch (if so equipped)
The warning systems switch is used to turn
on and off the warning systems (Forward
Collision Warning (FCW), Lane Departure
Warning (LDW) and Blind Spot Warning
(BSW) systems) that are activa ...
Compressed Video Files (models with navigation system)
Explanation of terms:
• DivX® - DivX® refers to the DivX® codec owned by DivX, Inc. used for a lossy compression of video based on MPEG- 4.
• AVI - AVI stands for Audio Video Interleave. It is a sta ...
Using system
Initialization:
When the ignition switch is pushed to the ON position, Voice Recognition System is initialized, which may take up to one minute. When completed, the system is ready to accept voice co ...