Reporting safety defects
For USA
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying INFINITI. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer, or INFINITI. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888- 327-4236 (TTY: 1-800-424- 9153); go to http://www.safercar. gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov. You may notify INFINITI by contacting our Consumer Affairs Department, toll-free, at 1-800-662-6200.
For Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying INFINITI. If Transport Canada receives complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may request that INFINITI conduct a recall campaign. However, Transport Canada cannot become involved in individual problems between you, your retailer, or INFINITI. You may contact Transport Canada’s Defect Investigations and Recalls Division toll free at 1-800-333-0510. You may also report safety defects online at: https://wwwapps.tc.gc.ca/Saf-Sec- Sur/7/ PCDB-BDPP/Index.aspx. Additional information concerning motor vehicle safety may be obtained from Transport Canada’s Road Safety Information Centre at 1-800-333- 0371 or online at www.tc.gc.ca/roadsafety (English speakers) or www.tc. gc.ca/securiteroutiere (French speakers). To notify INFINITI of any safety concerns please contact our Consumer Information Centre toll free at 1-800- 361-4792.
See also:
Where to go for service
If maintenance service is required or your
vehicle appears to malfunction, have the
systems checked and serviced by an
INFINITI retailer.
INFINITI technicians are well-trained specialists
an ...
Around ViewTM Monitor
When you push the CAMERA button or shift
the selector lever into the R (Reverse)
position while the ignition switch is in the
ON position, the Around View Monitor
operates. The monitor display ...
Meter/ring illumination and needle sweep
The ring illumination surrounding meters
and gauges illuminates when the driver’s
door is closed after getting into the vehicle
with the Intelligent Key carried in.
When the engine is started, ...